FAQs

White Glove provides luxury chauffeur services for private clients, families, executive assistants, international visitors, corporate guests and VIP groups.
Our services include airport transfers, private UK tours, corporate and executive travel, VIP minibus hire, prestigious events, cruise transfers, private aviation and long-distance journeys.

Based on the Suffolk–Essex border, we regularly serve London, Essex, Suffolk, Cambridge, East Anglia and destinations throughout the United Kingdom.
Our chauffeurs undertake local collections, airport transfers, long-distance journeys and multi-day itineraries across England, Scotland and Wales.

Our luxury chauffeur fleet accommodates between one and 13 passengers in one vehicle.
For larger groups, multiple collection points or significant luggage, we can coordinate an appropriate combination of White Glove vehicles.

We consider passenger numbers, luggage, journey length, itinerary and the experience you would like us to create.
Passenger capacity and luggage capacity are not always the same, so accurate luggage information is particularly important for airport transfers, cruise travel and international tours.

Your confirmed quotation will identify the vehicle selected for your journey.
If an unforeseen mechanical or operational issue affects that vehicle, we will contact you and discuss the most appropriate available solution. Operating a varied fleet gives us greater ability to protect important bookings when something unexpected occurs.

Yes. Our luxury airport chauffeur service covers Heathrow, Gatwick, Stansted, London City, Luton, Southend and airports throughout the UK.
We monitor the supplied flight information and can arrange professional terminal Meet & Greet, luggage assistance and onward chauffeur travel for individuals, families and VIP groups.

Yes. Our chauffeur-driven VIP minibuses accommodate groups of 6–13 passengers.
These bespoke vehicles allow families, international visitors and corporate groups to travel together without compromising on comfort, privacy or presentation. They are supplied exclusively with a White Glove chauffeur and are not available for self-drive hire.

Yes. Our vehicles and chauffeurs can be retained for multi-day business itineraries, corporate hospitality and bespoke private UK tours.
We can coordinate airport collection, hotel transfers, daily travel, events and onward journeys as one carefully managed itinerary.

Every booking includes a professionally presented chauffeur, an immaculately prepared vehicle, door assistance and luggage handling.
Depending on the selected vehicle and journey, the passenger cabin may also include chilled glass-bottled water, Collet Champagne, crystal glassware, soft drinks, premium snacks, blankets, neck-support pillows, onboard refrigeration and charging facilities.
Discover the White Glove Standard

Yes. Please tell us about preferred drinks, dietary requirements, celebrations, passenger needs or other special requests before the journey.
Where possible, we can arrange bespoke hospitality, upgraded Champagne, personalised refreshments and thoughtful details appropriate to the passengers and occasion.

Yes, children can travel when accompanied by a responsible adult.
White Glove does not supply child seats. Where a child seat is legally required or preferred, the parent or responsible adult must provide and ensure the suitability of the appropriate seat.

No. White Glove operates its own distinctive fleet and does not subcontract bookings to unknown operators.
This allows us to retain responsibility for vehicle preparation, chauffeur presentation, onboard hospitality, communication and the service experienced by every passenger.
If we cannot fulfil a request using an appropriate available White Glove vehicle, we will discuss this honestly rather than silently passing the booking elsewhere.
Discover why clients choose White Glove

Yes. We provide clear, fixed quotations based on the journey, vehicle and arrangements discussed.
To prepare an accurate quote, we will normally require the collection and destination addresses, dates, times, passenger numbers, approximate luggage and details of any stops, waiting or return travel.
A 25% deposit is normally required to secure the booking. The remaining payment arrangements and applicable cancellation terms will be confirmed with your quotation.

We recommend booking as early as possible, particularly for weekends, major sporting occasions, summer travel, Christmas events and multi-day UK tours.
Last-minute requests may still be possible when a suitable vehicle and chauffeur remain available, but our distinctive vehicles are frequently reserved well in advance.

We will always try to accommodate reasonable changes, subject to vehicle availability, chauffeur schedules and the effect on the original itinerary.
Changes involving additional time, distance, waiting or overnight arrangements may require a revised quotation. Cancellation terms depend on the booking, vehicle and notice provided and will be confirmed with your quotation and booking confirmation.

Tell us where you would like to go, who will be travelling, how much luggage you will have and any particular requirements.
Our team will recommend the most appropriate White Glove vehicle and prepare a personal, fixed quotation.
Request your chauffeur quote
Call: 0808 123 2211
Email: reservation@whiteglovechauffeurservice.co.uk
Because when standards matter, the choice becomes clear.